Returns & Exchanges

You satisfaction is critical to us, so we offer a full 30 day money-back guarantee on almost every product we sell.

We value our customer's satisfaction and feedback and will be happy to assist in processing an exchange or return for the item delivered to you. Our exchange policy is listed as below: 

      1. We will accept exchange or refund requests up to 30 days from the date of delivery for style, size, pattern and color changes
      2. The returns will be accepted only if the product is unused, unworn and with all tags intact. This will be verified at our warehouse after we receive the product.
      3. The style change from a low price product to a higher price product will be at an additional cost to the customer. We will also refund the price difference if you exchange a higher price product with a lower price product. The customer will be required to send the exchanging product at their own cost. We will request for payment of shipping fee for processing the exchange request via PayPal or your original payment method before sending the replacement. 
      4. If you have received a defective item, we will process an exchange at no additional cost
      5. Any missing or damaged accessories will be replaced at no additional cost
      6. Tactical Deal Shop will refund the purchase price actually paid minus shipping and handling charges. 
      7. The returns will be accepted only if the product is unused, unworn and with all tags intact. This will be verified at our warehouse after we receive the product.

If you need to exchange your item for a different style, size or color, you can exchange qualifying items through our Online Returns Center.

 To exchange or return an item:

      1. Go to our Online Return Center and then register to create your account
      2. Please provide your complete shipping address as well contact number while creating your account
      3. Click on “Submit a Request” to open a case for Exchange / Reporting Defects / Missing items in your order
      4. Please provide complete details of your original order and the exchange item in the following format in the description box: Name /  Color or Pattern / Size
      5. Once the details have been submitted our Customer support team will check the information provided and approve your request for return processing. A unique RMA will then be created for your exchange request which should be provided along with the returning item as well as any further communications
      6. In case you are reporting a defective item, please attach photographs of the defects in the product for early action on your request
      7. The Exchange policy will only be applicable to products that are received undamaged and along with complete accessories (if any)

Note: The exchange shipments for International customers will be marked as replacements. The custom fee on the replacement item may or may not apply depending on the import rules of respective countries. Tactical Deal Shop, LLC will not be liable for any customs charges.

If you refuse to take delivery of the Product(s), as a result of import taxes, customs duties, and fees, Tactical Deal Shop reserves the right to charge you for the return cost of the Product(s). This amount will be deducted from your refund once the item is received at our warehouse.